Harbour Software Logo

08/09/2020

Doc Assembler delivers seamless integration with Devonport City Council’s cloud-first environment

The Client

Devonport City Council, located in northern Tasmania, is a popular tourist destination surrounded by rivers, ocean and mountains. To help drive improvements in the delivery of services to the City, Devonport City Council have been on a digital transformation journey for the last two years. A key aspect of this journey was a cloud-first strategy and moving all systems to Software as a Service (SaaS) platforms.

During COVID-19, the City was presented with the challenge of transitioning their staff to work from home. This process also included looking for innovative ways to maintain collaboration on shared documents such as Council agendas and minutes.

Selection Process

Devonport City Council’s legacy solution for agenda and minutes document creation did not offer cloud services or efficient integrations with Microsoft products, including SharePoint and Office 365. This meant staff were unable to collaborate on the documents whilst working remotely. Built in the cloud, Doc Assembler provided a better match for the Council’s preferred IT environment by offering a solution that was not only available to staff whilst working from home but also fully integrated with Office 365 and SharePoint.

The Brief and Development

Devonport City Council employed Doc Assembler and Docs On Tap to resolve the following requirements:

  • Cloud-based application to meet their cloud-first policy
  • Integration with Office 365 and SharePoint
  • Enabled employees to continue working remotely
  • Create reports and agendas easily and quickly
  • Remote training and support
  • An intuitive system that was easy for staff to adopt

Doc Assembler simplified the agenda and minute creation process, creating critical time efficiencies during the peak of the COVID-19 pandemic. End users were able to easily produce and manage agendas prior to the meeting, as well as monitor their action items allocated to them within the meeting minutes. 

The Outcome

Harbour Software was able to assist with Devonport City Council’s digital transformation journey by offering a cloud-based solution that integrated with their preferred systems.  Beyond the cloud-first strategy, Doc Assembler and Docs On Tap offered an interface that was easy to navigate.

Find out how Harbour Software can help your organisation

Middle aged man accesses Harbour Software cloud based technology through his iPad