16/10/2024

Redland City Council

The Client

Redland City Council is part of the Greater Brisbane area, situated on Moreton Bay in Queensland. The Redlands Coast boasts a relaxed coastal lifestyle, strong community values, and a wealth of cultural and natural attractions. With an estimated population of 166,809 in 2023 and managing 62,772 properties, the Council oversees a land area of 537.1 square kilometres.

The Challenge

Redland City Council needed an efficient and user-friendly solution to enhance their rate modelling and budget planning processes. Their existing systems lacked the dynamic capabilities to handle complex rate scenarios or facilitate real-time adjustments during live council meetings. This limitation made it challenging to effectively communicate financial decisions to a diverse range of stakeholders, including councillors and community members.

The Outcome

By implementing EasyREV from Harbour Software, Redland City Council significantly improved their revenue forecasting and rate-setting processes. The user-friendly interface enabled both new and experienced finance professionals to:

  • Seamlessly present complex rate scenarios
  • Quickly analyse the impact of different variables
  • Make real-time adjustments during meetings
  • Export data for deeper analysis within their ERP environment


The Council enhanced efficiency in budget planning meetings, easily compared rates year-on-year, and improved communication of financial decisions. Harbour Software’s exceptional support, including detailed system instructions and handover notes, ensured organisational continuity amid team changes.

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